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CitizenFeedback Survey
Link: The Federal Consulting Group - U.S. Department of the Interior - National Business Center

 

ACSI WEB SURVEY USER GROUP

Presented by the Federal Consulting Group, U.S. Department of the Treasury

 

Tuesday, March 20, 2007

US Mint Conference Room A
2nd Floor
801 9th St, NW
Washington, DC 20239

AGENDA

 

9:30 a.m.

Welcome and Introductions
Ron Oberbillig, COO, Federal Consulting Group

9:35 a.m.

2007 First Quarter ACSI E-Government Satisfaction Index
Larry Freed, President/CEO, ForeSee Results

Q&A

10:30 a.m.

Break

10:40 a.m.

NIH’s Enterprise Approach to Measuring Customer Satisfaction
Susan Feldman, Web Analytics Program Manager, National Cancer Institute

11:10 a.m.

Predictions for Federal Websites
Beverly Godwin, Director, USA.gov, General Services Administration

12:00 p.m.

Networking and Adjourn


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